Privacy policy

Who we are

Tiller Food ("Tiller", "we", "us", "our") is an Irish food certification programme operated from Ireland. We are the data controller responsible for your personal data collected through this website (tillersindex.com) and our certification application process.

If you have any questions about this policy or how we handle your data, please contact us at hello@tillerindex.com.

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Data we collect

We collect personal data in the following ways:

Certification applications — When you apply for Tiller certification we collect your name, role, business name, address, email address, phone number, website URL, and information about your sourcing practices and suppliers.

Contact forms — When you contact us through our website we collect your name, email address and the content of your message.

Website analytics — We use Google Analytics 4 to collect anonymised data about how visitors use our website, including pages visited, time on site, and general location (country/city level). This does not identify you personally.

Cookies — We use cookies to improve your experience on our site. See our Cookies section for full detail

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How we use it

We use the personal data we collect for the following purposes:

To process and assess certification applications
To communicate with you about your application or enquiry
To conduct on-site audit visits as part of the certification process
To publish your business listing on Tiller (certified businesses only, with your consent)
To send you updates about your certification status
To improve our website and services using anonymised analytics data
To comply with our legal obligations

We do not use your personal data for automated decision-making or profiling. We do not sell your data to third parties. We do not use your data for advertising purposes

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Legal Basis

Under GDPR, we process your personal data on the following legal bases:

Contract — Processing necessary to carry out the certification process you have applied for
Legitimate interests — Analytics and improving our website, where this does not override your rights
Consent — Where we ask for and receive your explicit consent, such as for optional communications
Legal obligation — Where we are required to process data to comply with Irish or EU law

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Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right of access — You can request a copy of the personal data we hold about you
Right to rectification — You can ask us to correct inaccurate or incomplete data
Right to erasure — You can ask us to delete your personal data in certain circumstances
Right to restrict processing — You can ask us to limit how we use your data
Right to data portability — You can request your data in a structured, machine-readable format
Right to object — You can object to processing based on legitimate interests
Right to withdraw consent — Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at hello@tillerindex.com. We will respond within 30 days. You also have the right to lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie.

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Cookies

Our website uses cookies — small text files stored on your device. We use the following types:

Essential cookies — Required for the website to function. Cannot be disabled.
Analytics cookies — Google Analytics 4 cookies that help us understand how visitors use our site. These are anonymised and do not identify you personally.
Preference cookies — Remember your cookie consent choice.

You can manage your cookie preferences at any time using the cookie settings banner on our site, or by adjusting your browser settings. Blocking analytics cookies will not affect your ability to use the site.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Tiller Food
Email: hello@tillerindex.com
Website: www.tillerindex.com

This policy was last updated in May 2026. We may update it from time to time — the date at the top of this page will always reflect the most recent version.