Terms & Conditions Policy

Effective date: May, 2026

Introduction

These Terms and Conditions govern your use of the Tiller website (tillersindex.com) and the Tiller certification programme. By accessing our website or applying for certification, you agree to be bound by these terms.

Tiller Food ("Tiller", "we", "us") is an Irish food certification organisation. If you do not agree with any part of these terms, please do not use our website or apply for certification.

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Website Use

By using this website you agree to the following:

  • You will use the website only for lawful purposes
  • You will not attempt to gain unauthorised access to any part of the website or its systems
  • You will not use the website to transmit any harmful, offensive or disruptive content
  • You will not copy, reproduce or redistribute website content without our written permission
  • You will not use any automated tools to scrape or extract content from the website

We reserve the right to restrict or terminate access to our website at any time without notice.

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Certification Terns

The following terms apply to all certification applications and certified businesses:

Application — Submitting an application does not guarantee certification. All applications are assessed against Tiller's published criteria by our independent audit team.

Accuracy — All information provided in your application must be accurate and complete. Submitting false or misleading information will result in immediate disqualification and may affect future applications.

Audit process — Certified businesses agree to participate in on-site audit visits and provide access to purchasing records and supplier documentation when requested by the Tiller team.

Certification period — Certification is valid for 12 months from the date of award. Renewal requires a reassessment against current criteria.

Revocation — Tiller reserves the right to revoke certification at any time if a business no longer meets the required standards, provides false information, or brings the Tiller programme into disrepute.

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Certification decisions are made at Tiller's sole discretion. We do not enter into correspondence about individual decisions beyond the feedback provided to applicants.

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Restaurant Listings

Certified businesses are listed on the Tiller website subject to the following terms:

  • Listings are provided as a benefit of certification and are removed upon expiry or revocation of certification
  • Businesses are responsible for notifying Tiller of any changes to their contact details, address, or business information
  • Tiller reserves the right to edit listing content for accuracy and consistency with our editorial standards
  • Certified businesses may use the Tiller certification badge in their own marketing, subject to our brand guidelines
  • The Tiller certification badge may not be used by businesses whose certification has expired or been revoked

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Intellectual property

All content on this website — including text, images, logos, design, and code — is the intellectual property of Tiller Food and is protected by Irish and EU copyright law.

You may not reproduce, distribute, or use any content from this website without our prior written consent, except for personal, non-commercial use.

The Tiller name, logo, and certification marks are trademarks of Tiller Food. Unauthorised use of these marks is strictly prohibited.

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Disclaimer

All content on this website — including text, images, logos, design, and code — is the intellectual property of Tiller Food and is protected by Irish and EU copyright law.

You may not reproduce, distribute, or use any content from this website without our prior written consent, except for personal, non-commercial use.

The Tiller name, logo, and certification marks are trademarks of Tiller Food. Unauthorised use of these marks is strictly prohibited.

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Liability

To the fullest extent permitted by Irish law, Tiller Food shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from:

  • Your use of or inability to use this website
  • Any reliance on information provided on this website
  • Any decision made based on Tiller certification status
  • Any interruption or unavailability of the website

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

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Governing Law

These Terms and Conditions are governed by the laws of Ireland. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the Irish courts.

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‍Changes

We may update these Terms and Conditions from time to time. The date at the top of this page will reflect the most recent update. Continued use of the website after any changes constitutes your acceptance of the updated terms.

For questions about these terms, contact us at hello@tillerindex.com.

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